MDE Network Support
Please click here if you work for the MDE Agency in the Jackson Metro Area and you need tech support.
- I can't log on to the network
- My computer will not boot up
- My computer is running slow
MDE Application Support
Please click here if you need support with applications such as MSIS, SPS, or TIMS.
K-12 Network Support
Please click here if your school district requires network assistance.
- The school district network is down
- I need help setting up my Clark Box
- I need help with server setup
- I'm having problems with distance learning
Use this link http://reset.mdek12.org to access the MDE Self Service to edit the following items:
- Reset your password
- Update your profile
- Unlock your MDE account