Customer Support and Internal Training

MDE Network Support

Email: MDENet@mdek12.org for all network-related issues.

Examples:

• I can’t log on to the network
• I can’t get my computer to boot
• My computer is running slow

MDE Self Service Reset Portal

Go to: https://passwordreset.microsoftonline.com/ to access the MDE Self Service Reset Portal to edit the following items:

• Reset your password
• Update your profile
• Unlock your MDE account
• Note: you have to be pre-registered to use this service.  If you have not, submit a support ticket to MDENet@mdek12.org for assistance.

MDE Digital Accessibility Resources

For an overview of digital accessibility guidelines, please review the Introduction to Digital Accessibility slide deck and recording.
 
To learn more about ensuring digital accessibility of slide decks, please review the Advanced Accessibility slide deck and recording.
 
Resources:

• Accessibility checklists and instructions:
  • Adobe Acrobat
  • Word
  • PowerPoint 
  • Excel (Coming Soon)
  • Outlook (Coming Soon)
• Color Contrast Checker
• Writing Alt Text

MDE – Constant Contact

• Constant Contact Login
• Constant Contact Training (Slide deck and Recording) – October 31, 2025
• Email Best Practices